Kindly note that we need up to 8 business days to deliver for orders done during lockdown
Where do you deliver to?
We deliver to all areas of Lebanon.
What are your delivery rates?
Delivery of our products is free for any purchase above 300,000 LBP, and this all across Lebanon, unless otherwise mentioned on the product page.
Deliveries for purchases under 300,000 LBP cost 18,000 LBP only, and this all across Lebanon.
When you complete your order, you will receive an email confirmation that will summarise your order. We might contact you directly if there are any missing necessary information, especially the first time you order with us. We actually do suggest you create an account with us with as much information as possible, so we won't have to ask questions again on your next order.
We will attempt to deliver your order to you as fast as logistically possible. Deliveries take between 3 to 5 business days, depending on a lot of factors such as product size, availability and difficulty of delivering to your area. When possible, we'll even attempt to deliver to you the same day.
We will contact you in advance to announce the delivery, either by SMS, phone or email.
For orders passed on Thursdays and Fridays, we might deliver them to you on Saturday. If this is more convenient to you, we might also deliver on Saturday orders passed earlier in the week. Just specify to us your wish to deliver on Saturday in the comments part of your order, email or simply give us a call. We are always reachable.
It might be more convenient for some to receive deliveries at your workplace. Simply specify that preference when passing your order, or drop us a call or email.
Your orders will be delivered in bags (if they fit), and wrapped if requested.
We do provide assembly services upon request and for a fee, depending on the item. The costs of assembly are not included in the cost of the product. Please note however that most products sold by PlayOne, which do require assembly, can be easily assembled by adults (looking at all of you dads) and without too much trouble.